Overall this is a durable and reliable backpack on wheels. But. We bought it in August 2019, just before our daughter's 4th grade. She needed a wheeled backpack because of the hustle and bustle of school and the need to lug her cello case from home to the bus stop, to school, and back. We took precautions and explained to her that she couldn't be "rude" with this backpack, although she had never been. She tried to lift it by the loop on the handle rather than the aluminum support when climbing steps, curbs, etc. This backpack lasted 2.5 months. The column will break off at the base. Correction; It is initially bent at the base (there was about 5 pounds of weight in the backpack at the time). She wanted to push the bar down so it wouldn't get in the way during class and it just flexed. When she got home we unzipped the inside to inspect the entire aluminum structure and when we pulled the bar up the base came loose. I'm shocked by everything that fell apart so quickly. Based on the reviews I honestly thought the wheels or belts would fail MUCH sooner than THAT happened! Thank goodness we had insurance and it happened just before her fall break so we could buy her a new backpack. I wish I could give this product a higher rating but due to the short time we've had it and because it broke I can't rate it higher than 2 stars. Be sure to take a look if you are looking for a wheeled backpack for your child to school or even for yourself.
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