The ease of use is fantastic! It's simple for anyone with little technical skills (and even those who do have them) can easily set up their own site without having any knowledge at all about coding or web design.The support from freebirg has been beyond amazing since we signed-up. We've received updates several times per week when there was an issue in our account. They are always quick to respond and take care of things right away once they're notified. I'm not sure what else you could ask for as far as customer service goes - just great people doing good work every single day. This tool enables us to keep track of everything online related to our business. Our customers love being able to see pictures/videos of various products which helps build trust between ourselves & them.