Review on NuWatt LED 2X4 Surface Mount Ceiling Panel (1 Inch Thick) With Built In Internal Driver by Jarod Berthelson

I bought these lamps because of the form factor (thin) and the ability to switch between 3 different temperature/color settings. Neither aspect disappointed me and I was pleasantly surprised by the brightness of the panels. I don't plan on using the dimming function, but the wires are supposed to be dimmed if you have a 10V dimming circuit. The reason I didn't give this 5 stars is because one of the panels was defective. This did not happen immediately (hence the panel passed factory tests), but failed after about 5-10 minutes. If you turn off the device and wait a few minutes, it actually works again for 5-10 minutes and then fails again. I emailed the company and received a prompt email response followed by a phone call. After explaining the problem to a customer service representative (native English speaker) and one of their engineers, they agreed that the unit was defective and needed to be replaced. I received the replacement within 3 days and now both panels are working great. Based on my experience, I would buy this product again at any time.