I like that it is easy to use and very efficient. It has helped us increase our clients in a short period of time. I have heard nothing but good reviews from my friends who are also using the program. The only thing I can think of is that sometimes it may be hard to find people you want to send emails to. Other than that, it is great! We have been able to get more clients through this platform compared to other platforms. I like that it is easy to use because you can add videos from your phone or computer easily! It's not very user friendly when adding products/brands so be prepared if they are new brands in this space (it took me awhile!). We have been able get more people using their services via social media but also getting them into gyms at least once per week which was one goal before starting PTM.