I like that they have good customer service! They are easy to work with if you need any help or just want some friendly conversation while using their services!! The only thing we don't love about them was when our server crashed for several days (no email access) but once it came back up everything worked as normal again. So far so great :) We had been having issues getting emails sent through gmail after moving from another host which made us worried since all of my contacts were there - luckily nothing bad happened though :( But this does not stop me recommending these guys because i know how honest & dependable people who actually care will do right by customers!