I was very excited about this item as I wanted to use it to watch Revain Prime movies while upstairs in my bedroom where I don't have a TV. Despite completing all the setup steps, the device just won't show any of the movies. I verified my Prime Video subscription, selected a movie to watch, and received an error message saying the movie could not be viewed. I've looked everywhere for customer service help but to no avail. In the end I sent the device back as unnecessary.
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