So I bought this in January, it was delivered quickly. The only problem was that no skeleton ear tips were included. I wrote to the company and they sent me the inserts with no problem. Fast forward to today in July. I recently broke an earbud, I managed to fix it but it kept falling out of my ear. I decided to order another plus an extra for a colleague. It just got delivered today and AGAIN there were no earbuds in either package. Like other reviews this is obviously a common thing and I figured it was just the one time for me. This can be clearly seen in the photos. Also, the headset works well and if my friend didn't throw it around and bend and break the plastic tip, it would still work. Keep it clean, otherwise it will discolor after a while. I hope they send me attachments.
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