I like that it is easy to navigate through for new users or those who have not used this system before as there are many different features within one screen which makes finding what you need very quick! There may be some things missing from their product but they do offer free training so its worth checking out if your looking at other products with similar functionality such an ADP payroll etc.. The ease of use once trained up was great however we did find when using cloud applications sometimes issues would arise where certain functions werent working correctly due too time constraints (eg late night hours). We found these problems could often resolve themselves by restarting computer/browser allowing us back into application without any issue - just make sure after doing anything important check browser cache settings first otherwise all work will reset upon reboot!!