It's very easy to use! I can easily send messages through different channels (email & slack). There is no need of any other software/platforms like Slack Channels etc., as it works directly with whitleblower platform which makes things easier in terms of integration between platforms - just one click away!! No dislikes so far but would love if they add more options such as customizing email templates. We are solving our internal employee engagement problem by making sure that everyone feels empowered enough to share feedback about their workplace without fear of retribution / reprisal at work place itself where there may be negative consequences due employer side too i guess?