I like that you can have your profile set up so easy for social media sites such as Facebook or Twitter! It's very helpful when it comes time after getting hired by someone else who has no idea how these types work!! You're able figure out what they want done pretty quickly once trained properly (which is not necessarily quick). Sometimes there isn't much info available about certain jobs which makes training difficult at times but overall this program works well. Nothing really bad here just some minor issues sometimes where more information would be nice maybe even having another option besides text chat? Have used them before without any problems though never actually needed help myself haha.