The ability to track progress towards our business goal, as well has being able of communicating with other team members is what I like best about this tool! It's easy for people who are not tech savvy or have no experience using online tools such us Slack/ Zoom etc., it makes life easier by providing an all-in one solution that allows you focus only your work without having extra distractions from different social media platforms (such Facebook).
There isn't anything really bad at present but maybe some minor features could be improved so we can make use out more effectively than now? We've been working together remotely via video calls since COVID19 started spreading around Europe last year; however due its nature there were times where things became quite confusing when trying communicate between each others' screens which was very time consuming especially during meetings / presentations sessions - koans solves those problems because everything happens within their platform.