It has been very easy to set up in our office, it allows us to stay connected with all of our clients which helps keep them happy! I like being able to use this for my small business as well. Sometimes i have trouble finding what i am looking for when working from home but there are alot of resources available so its not too bad. We can manage everything right at the touch of a button now instead of having to go into each client's profile manually. Our team stays more organized by using this tool because we don't need to worry about emails or messages getting lost.