Wi-Fi devices connected to this router lose internet connection from time to time. The Wi-Fi connection remains enabled, but packets from the WAN are not forwarded to affected devices. At the moment this only applies to some devices connected to his WiFi, so it is not a WiFi radio issue. All wired devices will continue to function normally. Affected devices can be reconnected by turning their Wi-Fi off and on again. Technical support was useless. They told me to "keep trying different wifi channels". This is more than useless in fact: they intentionally wasted my time to hide what they know to be the problem. If you have an unattended device that needs to be securely connected to the internet via Wi-Fi, don't buy this router. .
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