I like everything about this software! The ability to create custom forms for our clients with all of their information saved along side it makes things so much easier when we need them later down the road or if they ever want something changed (which happens often). This product has made my job as an office manager SO MUCH EASIER!! We have been able use dokufflex since day 1 which was great because there were no issues at first but now its really easy just knowing how to work through each step once you get used too it. Nothing right off hand i dislike however would love more options/features available within certain modules such as emailing invoices etc.. However these are minor quibbles considering what's included already. Our department uses DoKU Flex daily so having access from anywhere via computer internet connection gives us peace of mind especially during busy times where other departments.