I used it for local trips for several years with no issues. I just took it on a 2200 mile trip, though, and it was bad news. First, the joint at the bottom of the riser cracked and nearly dumped everything onto the highway. Then, the rubber straps started randomly popping off. By the end of the trip, I had welded the riser, added ropes from the top of the rack to the roof rack of my car, and straps to tie the bikes on to the rack. There are probably better options than this bike rack.
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