From the start I struggled to get all my devices to recognize this device, but after formatting several times I managed to get it working - at least for a while. Now I cannot copy files to or from the device, delete data on the device or even reformat it. I've tried multiple devices, operating systems, and ports, and every time I tried, the device just shut down as soon as I started the process. I would definitely return this product but now it contains personal information that I cannot erase. Maybe I just got a rare defective product and usually this product works as expected, but in my experience this product can't be any worse. I would recommend other buyers to choose a branded storage device instead.
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