The simplicity of implementation is amazing. Very user friendly. They have all the necessary components to build an effective website for your company. They also offer great customer service that will help you get through any problems you may encounter throughout the set up process. I do not dislike anything about their system but it is very easy to use and has many features. You can easily customize the templates to suit your needs. There are multiple options for selling tickets. It is easy to add multiple ticket types such as concert, restaurant, etc. So far we haven't encountered any major issues. I highly recommend this website/system! It has made managing our online tickets so simple. It is a one stop shop where you can create a ticket for yourself or others. This makes our life easier because we no longer need to manage different websites.