I love that it has so many features! It's constantly updated with new tools for us as we grow our services (and expand into more states!). The customer service team are always helpful in answering any questions or concerns - they're genuinely interested in helping their clients succeed!! We've been using this system since 2015 but there have definitely been some upgrades over time which makes things easier/smoother overall. If anything comes up where something isn't clear enough then please do get back in touch because someone will be able help out if needed :) Great platform allowing me access anywhere at anytime via my phone / laptop etc.