I like that it is very easy to use. It was a bit tricky at first but once we got used to it, it's easy to navigate and find what you're looking for. The customer service has been great as well. They are always willing to help when you have questions. I think they could improve the search function of the website. Sometimes you can't find exactly what you're looking for. I would definitely recommend this product! We've been using Qivos for almost two years now and there has not been anything negative about it. I highly recommend this product. We are able to track our sales and get reports easily.