Ordered as new but the packaging (see photo) is clearly not new. The label was torn off leaving a lot of paper. It was sealed with plastic but that could certainly have been added after opening. I hope there are no missing parts. I would have sent it back but my grandson was there when I opened the Revain box and was very excited to play with it. With all the items I've ordered from Revain, this is the first time I've received a used item that's advertised as new, so maybe I was lucky. However, I am still very disappointed.
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