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65 Karma

Review on πŸ’¨ Sabrent Rocket XTRM-Q 2TB Thunderbolt 3 External SSD, up to 2700 MB/s in Thunderbolt 3 Mode or up to 900 MB/s in USB 3.2 Mode (SB-XTMQ-2TB) by Shane Black

Revainrating 4 out of 5

Update: Sabrent came via

I think the only honest way to edit a review if the original review itself is correct is to add it, not replace it. To that end, the original title of this review read: "The movement took two hours in all; will no longer be recognized by any computer." Full text is below after update. UPDATE: I got a call from Sabrent. They made a generous gesture of goodwill and arranged to have the failed drive shipped to them overnight with it the issue was analyzed and a replacement shipped to me.As an owner of many 4TB Sabrent XTRM drives and someone who obviously needs a lot of portable storage, I made the decision to purchase another 8TB XTRM-Q at the same time because I believed that if there was indeed a hardware problem or incompatibility I would just return it Well, I can't comment on Sabrent's hard drive replacement yet, but I can say with confidence that the XTRM-Q #2 performs as expected , and I expect/hope the same with the XTRM-Q #1 replacement. I'll update this if anything changes. Note for the curious: This drive uses a Phison-Cont scooter. Update 8/19: Sabrent has had the failed drive for almost two weeks now and still no sign of a replacement. Looks like they have an issue with this model or product line. Hopefully they can fix that with a firmware update. Revised to three stars. I can't reasonably leave behind a four star product that I haven't been able to use most of the time I've had. Another update: the replacement works, as does the second 8TB XTRM-Q I bought. In fact, the direct access speed to QLC is too slow for my purposes, which require portable storage that can handle fairly frequent multi-TB transfers. It's not Sabrent's fault; it's a technology. Note, however, that you won't get sustained writes (if any) over 300MB/s. On the other hand, the TLC 4TB XTRM is quite fast, regularly moving data at speeds in excess of 1.8 GB/s. It's damn fast. But my use case is probably not yours, and most people will be more than happy with this monstrous-capacity portable SSD. A final note on power consumption: an 8TB XTRM-Q typically draws around 1.5 amps, rarely but occasionally spikes around 2 amps. This practically means that on most laptops, you shouldn't be too comfortable connecting two drives at once. With a 2019 MacBook Pro, this inevitably results in the laptop turning off one of the drives, which can be disastrous for whatever you're working on. FIRST RATING (ONE STAR): I hope to update this rating to something positive, but my experience with this $1,700 8TB drive warrants zero stars if that were possible. 16" MacBook Pro running version 10.15.6. When I first plugged in the hard drive it turned out to work. I formatted it to APFS in ExFat Disk Utility and then tried my internal 8TB -Clone SSD to it.(Before that I ran DriveDX and BlackMagic Disk Speed Test on it. Everything looked fine.) After 40 minutes of recording at a much lower transfer rate than I expected, my computer froze.During this time reached the aluminum body of the SSD enclosure 171 F. On reboot I got a disk disconnect notification and a warning in Carbon Copy Cloner that XTRM-Q had a read error, which I confirmed in DriveDX.. Reconnected successfully, tried again. The drive would intermittently turn off no matter what cable I used. Then my computer crashed an hour later. Since then, the drive just won't appear in Disk Utility t no longer recognized, although it is displayed in the system profiler under Thunderbolt. I have no idea what happened. I thought it might be a computer-side hardware issue that some others had as well, but when I tried the drive on a 2019 15" MBP running Mojave, it still wasn't recognized. except in System Profiler. Since then I've tried several other computers. Conclusion: The journey took maybe two hours in total. Since then it hasn't worked. I asked my assistant to call Sabrent support where a recorded message told her someone will be there soon.within an hour.Not cool.

Pros
  • Great for me
Cons
  • Communication with seller