Review on SOMIDE by Larry Lackings

SOMIDE is where I recently bought a dress, but I regrettably had a bad experience with their customer support. When I contacted their customer service to ask for a return or exchange because the dress had a stain on it, I received unhelpful and dismissive answers. To eventually get a resolution, it required several emails and phone calls, which was not the result I was hoping for. SOMIDE's customer support is subpar in comparison to that of their rivals. I've had much better experiences with other online clothing retailers, where problems were easily and swiftly fixed. Although I really enjoyed the dress I purchased, the subpar customer service has made me reluctant to do business with SOMIDE in the future.