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Indonesia, Jakarta
1 Level
699 Review
19 Karma

Review on Moyabo by Gregory Abercrombie

Revainrating 3 out of 5

Dissatisfied with Moyabo Online Store's Low-Quality Items and Unhelpful Staff

Unfortunately, my most recent buy from Moyabo Online Store did not live up to my expectations. The store's products are of low quality, and so is the assistance it provides to customers. I decided to update my wardrobe with a dress and some sneakers from Moyabo. Unfortunately, the dress was constructed of cheap fabric and didn't fit well despite my careful adherence to the size chart. The sneakers were obviously defective and uncomfortable. I tried to return the goods by calling customer service, but the representatives I spoke with were unhelpful and unresponsive. It took multiple tries to reach someone, and once I did, they were unhelpful and offered no remedy. The procedure of returning the items was so cumbersome that I ultimately decided to keep them. Overall, I was not satisfied with my purchase from Moyabo Online Store. It's hard for me to suggest this store to anyone given the low quality of the products and the unimpressive quality of service received.

Pros
  • Products of the highest quality.
Cons
  • a long wait to ship.