I purchased this as a gift. The map, itself, seems to be very sturdy. It is beautiful before being scratched. When it arrived, it was missing the scratching tool and one of the canister tops. I contacted Travelization and they were amazing. The person was professional, and friendly. They shipped the missing piece out immediately. A personal note accompanied the package. This is a company that believes in its product and their customers. I have already bought another map to give to my other son.
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