1 Level
751 Review
50 Karma
Review on Diligend by Brian Samuel
Good analytics software which covers most of requirements
The platform is very easy to navigate, it has all the modules I need for my daily work as well as additional tools that are not included in other platforms. It's also super fast! There is nothing really bad about this tool, but maybe there could be some improvements regarding the search function (maybe add an option to filter by date). In general everything works fine and I don't have any complaints at this moment. We use Diligent for our due diligence process and we can see easily how much time each step takes us. This allows us to optimize our workflow so that we spend more time with clients than doing administrative tasks.
Pros
- Great customer support
- Very responsive team when issues arise.
- Easy setup you just download & go without having complicated user guides or training sessions required beforehand like many others require no prior knowledge needed before using.
- You get your own dedicated account manager who will help guide through setting up new users / accounts etc
- Good reporting capability which gives great insight into what activities took place over period eof say 2 weeks ago/1
Cons
- Nothing here
