I have been using their service for almost 10 years now. The support team is extremely responsive and helpful! They are always willing to go above and beyond what you need them to do in order to help resolve your issue. There are no complaints that come to mind. We use their website building/hosting solution along with our email solutions. As an agency we needed better management over user accounts across multiple platforms (like Office365) and they were able to integrate those systems so seamlessly into one platform.