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Hungary, Budapest
1 Level
702 Review
35 Karma

Review on mofa by Larry Allen

Revainrating 2 out of 5

An Unsatisfactory Shopping Experience Can Be Had at the MOFA Online Store

As a life coach, I am aware of the need of locating trustworthy sources to purchase high-quality tools and equipment, particularly for individuals who are working on do-it-yourself projects. The online store of MOFA did not live up to my expectations, which is a shame. To begin, the website was difficult to use and had poor product categorization in addition to limited search functionality. The fact that it was so difficult to locate particular items was one of the things that contributed to the aggravation of the shopping trip. Second, the personnel that provides assistance to customers was unresponsive and unhelpful. The team's responses were slow and frequently unhelpful whenever I had questions or issues regarding my order. I had several inquiries and concerns concerning my order. When my order did finally come, the things that I had ordered were of a low quality. The tools were poorly made and did not work as intended, and the welding equipment was not functioning properly. My do-it-yourself efforts suffered a considerable setback as a result of this. My experience with the MOFA online store was, on the whole, less than satisfactory. The poor functionality of the website, combined with the absence of any kind of customer service and the low quality of the products, made for a terrible purchasing experience. I am a life coach, and if one of my clients were looking for dependable tools and equipment for their do-it-yourself projects, I would not recommend this store to them.

Pros
  • DIYers can trust this book as a reliable source.
Cons
  • Appearance