I can create multiple incentive types like cash back or points at once without too much work! It's pretty straight forward for anyone who has some knowledge of how it works in general - but still not enough if you're new (or even intermediate!) with this platform because there are so many things that need explaining when using any type incentivized program as is true here also :). Also they have no mobile app out yet. For now we only do webinars which isn't optimal considering our audience size/reach since its harder reach people online than offline via apps etc.. Our customers seem happy though :) We use them mainly just due to their popularity amongst other programs already being used by us currently however haven’t seen anything wrong really either way from my experience thus far haha!! They've been super helpful through all stages including helping me get off an old system previously before working together actually hahaha.