The ease of use is one thing that I like about this programmme - it runs smoothly even with my old computer! Even though there are some glitches here or ther in terms who can be fixed easily but nothing major to dislike so far.. well i have not found anything as such yet which could make me change my mind from using erbers business machines products!! But yes they do offer very good customer support if you need any help at all regarding their services just ask them and get your problem solved quickly without much delay. Great software has been developed by these guys its really easy when compared with other softwares available online now days! It helps keep track of our daily activities & tasks done!!