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77 Review
22 Karma

Review on Lydsto R1: The Ultimate Self-Emptying Robot Vacuum Cleaner with 🧹 Lidar Navigation and 2700Pa Suction, Perfect for Pet Hair and Carpets (White) by Duong Edward Nguyen ᠌

Revainrating 1 out of 5

Could not be worse! Waste of money.

Because the product cannot be classified as a Xiaomi product, the Xiaomi certified center will not accept it for warranty work. Composed the requisite act of refusal in writing. I contacted them about this issue, and because the product in question was acquired from LLC, there is a document that corresponds to the transaction—namely, a receipt—that can be viewed. Yet, this issue is sent to their partner (also known as a "seller") so that it may be resolved at their service center, which is not a recognized Xiaomi center. It is essentially a breach of consumer rights as well as a violation of trade, given that the goods proclaimed by LLC for sale do not correspond to reality, including the description of the goods being sold by LLC. We are going to take legal action if they do not return the money.

Pros
  • No.
Cons
  • Product does not meet the description. It is mentioned in the product description that this item is a Xiaomi product, but upon closer inspection, neither the product nor its package include any markings that specifically allude to Xiaomi products in any way. There is no product serial number, and the Xiaomi catalog does not contain any product coding information.