I don't know how my phone cord got so twisted that I couldn't use the phone. I do not twist or twist during the conversation. I'm 99% sure I'm the only person using my phone. A gremlin will probably come in and twirl the string for me. Anyway, I haven't had any problems with a twisted cable since installing it. The call quality is the same. I think time will tell how long the connection quality lasts.
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