I was on the verge of calling the support center (from what I understand, they can only call the 2022), but it seems that in general, as long as you lock the lid securely and don't pull on the case too forcefully, the headphones will charge and work well. If only this weren't the case, the value would be excellent for what you get. With all of its perks. Can be used separately, has an operating time that is sufficient for me, has a shape that is rather comfortable, has a good loudness, and has good passive sound isolation, sound quality (ideal for podcasts and radio, with no muttering), and has a case that is more or less handy (small, ergonomic) Its cons: The lid of the case is made of very thin material and is very simple to remove. During a period of approximately 1.5 months, it became clear that the headphones, once placed in the case, did not always remain linked to the case. This indicates that the phone is attempting to play sound through them while they are charging, and it will not work. This results in undesirable circumstances, such as when the earpiece is virtually depleted despite the fact that I just removed it. And there is no guarantee that it will succeed. In addition to this, the sound that comes through the microphones is not consistently recorded, which means that I cannot use them as a headset. However, this issue occurred with my previous headphones as well (the Samsung Buds 2), so I don't think it's the headphones. I think it's the phone (galaxy s7)
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