The product support is responsive, the product is great, and the assembly system is ingeniously simple. It's funny, but despite its simplicity, I initially had trouble connecting the filter. Inside the fitting is a piece of plastic that moves freely and when it is rotated a certain way the filter is not able to rotate and lock like it should. After rotating it a bit and inserting the filter, I've had no trouble removing and replacing it since. In my opinion, reverse osmosis removes too many good things from water, so I went with this guy. I like water very much. Oddly, I notice the biggest difference when I brush my teeth. The weird aftertaste (which I haven't noticed until now) no longer lasts an hour. I don't know how else to describe it. I installed a mud filter and softener prior to this type, so I don't expect to have clogging problems early on. If I run into any issues before the end of the year I will update my review. If you don't hear anything, just imagine the good things — unicorns, extra cheese, bacon, and free parking.
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