My granddaughter wanted a "purse" for her rat to carry around. I bought her this case for Valentine's Day. Mine came with no shoulder strap. I contacted the company and they were very generous and reimbursed part of the cost. And I was able to find a compatible one that snapped in and worked perfectly. The side part of the cover is completely open, but the zipper was very "difficult" to close and open. I hope that with further use it will become easier. It's a big size for her rat and he seems happy in it.
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