I liked how the company sent me the registration paperwork with the bike. They did send me a extra copy of the registration paperwork I thought that was awesome. Many of the parts were missing during the assembly, I borrowed many of the missing parts from a friend. The scooter was operational during the first 1000 miles, I placed it in the repair shop due to gear oil leaks, it has several other issues the repair shop is relaying to me. This bike is really in bad shape.