The best thing about this product, it's easy to use with its simple interface that allows you quickly access all necessary information needed in your business operation like booking process or managing customers' account etc. It has been used by us since we started our online travel agency over 10 years ago but I can't say how much better than other products are now as they have improved their service offering quite significantly within last few months so definitely worth trying out! If there were any improvement suggestions please let me know because my feedback will be considered seriously if requested (if not already) during next upgrade cycle of new version which should happen soon enough considering current state of development. We manage almost everything related to clients bookings using only one system -Qtravel cloud- where each client gets own portal page from time when he/she registers through website qtraveldesk.com until final payment stage after his trip end date was confirmed successfully via emails.