I like that it is very user friendly as well with its many features! It's also really inexpensive compared ot other platforms out there in terms of price per attendee or even total cost (it includes all fees).
There are some minor glitches here &there but nothing too major which has not caused me any problems yet so far while using this software through my client at work however they do offer support if needed via phone / email etc., you can reach their team anytime by calling them directly @ 1 855 907 3642.