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Honduras, Tegucigalpa
1 Level
694 Review
24 Karma

Review on Forney by Dan Cramer

Revainrating 1 out of 5

Review of the Forney Online Store: Poor Customer Support and Subpar Products

I have to admit that my experience with Forney's products and online business has been unpleasant and disappointing. I have had a lot of problems with both their products and customer support, despite their dedication to quality and customer pleasure. In my experience, Forney's products have varied in quality. Some of the goods I've used have been dependable and long-lasting, but others have fallen short of my expectations and needed pricey repairs or replacements. Due to their inconsistent performance, I have found it challenging to trust the company and rely on their items for my DIY projects. Furthermore, Forney's customer service has been unhelpful and difficult to deal with whenever I've had problems with their items. Long phone hold periods, unreturned emails, and unhelpful staff members who were unable or unable to handle my problem have all been a concern for me. Overall, I've had a frustrating experience with Forney's products and online business. Although they have a wide range of products, it has been tough for me to trust the brand and rely on their products for my DIY needs due to the uneven quality and unhelpful customer support.

Pros
  • Certified
Cons
  • No color needed