The product has good customer support which can handle any issues we may have in time to sort out our problems/issues without much delay or hassle from customers side as well! We could not find this feature anywhere else where others try their hands at it like us are trying ours too but I guess there would be other competitors with better features if they do include some extra tools for ease off users' mind when using such softwares available online; so i don't think its something you should worry about!! We use Raided Raven products mostly by integration purposes because many industries require integrated solutions across channels (SOP's etc). The software is very easy to use and has a lot of features. The customer service is great and is always willing to help with any questions that you may have. I have not found any downsides to this software. It is a great software and is very easy to use. I would highly recommend this software to anyone looking for a point of sale software. I have been able to manage my business and have a lot of features to help with my business.