I like that it is easy to navigate through the website with all the different modules we can use within Navex. It's not always updated but when they do release updates there are usually some pretty good ones in terms of new features or changes made. The customer service was really great too! They were very helpful during our implementation process from start-to-finish which helped us keep things organized and moving along smoothly. We have been able to track employee performance throughout their employment by using this tool. This has also allowed me to know if an individual needs more education regarding certain topics related to my job title so I am better prepared going forward.