I like that it allows you to make customizations for your own business or client's needs without having an expensive software license! It can be hard sometimes figuring out what features are available in different areas of inksoft but once figured they're easy enough with some practice/practice time (which we have plenty).
We've been able solve our issues using this product so far - no complaints here at all :) The customer support has also helped us when needed as well which helps keep things running smoothly while still keeping up with changes made from other companies who don't always provide updates quickly if ever. Being more efficient than doing everything manually ourselves saves money both now AND down the road since there was already work being done before getting started with Inksoft.