The ease of use, functionality, customization options that are available with this tool is unparalleled! I have used many other platforms but none compare to its level of sophistication for an end user like myself. Not much so far - everything works great! My only concern would be if there were more people using it or helping develop new features/enhancements. Great product though - we've been able to customize our catalogs very quickly by adding additional data fields (i.e., SKU number) than what was provided out of the box. I like the fact that I can do some work from home with this company and it is very convenient. I don't like that I can't work from home on the weekends. I wish I could. I am able to do my work and still have time to go to church. I can get my work done faster than if I went to an office. I am able to work from home and still have time to go to church.