I like how easy it is to set up, as well as use for training purposes or just general computer knowledge! It's very user friendly which makes learning easier than other programs out there. The only thing i didn't enjoy was having some of my computers not compatible with this program (i think because they were too old). But if you have newer/better equipment then no problems at all!! If anything make sure when purchasing software from them its worth every penny spent. You wont be disappointed. ! Training new staff members who need help using any type electronic device including laptops etc..