There are so many things I like about this product. It has been very helpful in our day to day work flow. The reporting options have really helped us understand what is going on and where improvements can be made. I wish that there was a way to set up alerts to notify me when something goes wrong with my server. This would help my team know that everything is working properly and if anything does go wrong we would be notified as soon as it happens. It's also nice the fact that you don't need to do any additional configuration (aside from the install) for other servers to work together. The software is easy to use, and has made my life easier by allowing all of my computers to work off one server.