Good afternoon! I bought a Samsung Galaxy S8 for my husband's birthday on pre-order. My husband couldn't wait. When the phone was delivered, the husband's joy knew no bounds. He liked everything: performance, camera, design. But, just the other day, the phone fell out of the pocket of the shorts on the floor, and the screen cracked :( The service center told us that mechanical damage is not included in the warranty and the replacement will cost 18 thousand ! For this money you can buy a new phone! Is it really impossible to make a phone for 55 thousand stronger ? Indeed, initially the advertisement stated that the glass was super strong . And it would be fine if we threw the phone with all our might on the floor or the phone fell from a great height. And then just fell out of the pocket of the shorts on the floor and cook 18 thousand :'( Overall, it's embarrassing :'( And what is most offensive is that the manufacturer knows that there is a problem, since it is not for nothing that they now have a promotion "From July 12 to July 31, 2022, buy a Galaxy S8 smartphone /S8+ and get a screen replacement certificate as a gift".
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