The lighter I originally ordered was defective and did not work. After contacting the support team, they responded very quickly and quickly. They requested my information and sent me another lighter without hesitation. And this one works like a charm! The lighter is very durable and feels good in the hand. The gauge on the side is a little harder to see, but I've found it's easier and clearer to see the butane level if you turn the lighter upside down. Overall I am satisfied with my product. I will recommend this brand to my friends and family! + for customer service!
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