I like that it is easy to use for my small business needs! It's not too hard but also has enough features to keep me busy while running an online store as well!! There are some things i dislike about this program - there isn't much room in between items so when doing searches sometimes they don't show up at all which can be frustrating if searching by item number only (ie- no brand). If looking into purchasing something new make sure that their support team will work closely w/you during setup process because questions arise easily once everything gets installed & set up properly. Great product overall though we have been able to streamline processes quickly since using them! We were having issues keeping track of what was sold vs returned etc before adding SCM system onto site along side other systems being used previously.