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Syria, Damascus
1 Level
747 Review
29 Karma

Review on Purelux by Matt Heringer

Revainrating 3 out of 5

Avoid Purelux - A Non-Performant Company

A business called Purelux claims to be an expert in tools, fixtures for the kitchen and bathroom, and bathroom accessories. However, their products fall short of what they claim to be. They have a poor product selection, and the quality is poor. The bathtub accessories are fragile and break easily, and the bathroom sinks are prone to leaks and discolouration. Their items are a waste of money due to their lack of durability. The business's customer service is also poor and disrespectful. I tried to complain about their faulty products, but the staff was indifferent and condescending. It is alarming that they show no interest in resolving client complaints. To make matters worse, it was challenging to locate the things I required on their website due to poor website design. The lengthy checkout process had a number of errors that dragged out the payment procedure. In addition, Purelux's pricing are too costly considering the caliber of their offerings. It would be wiser for you to invest on brands with higher-quality goods and services. I strongly discourage doing business with Purelux, to sum up. Their website is difficult to use, their customer service is unresponsive, their products are of low quality, and their pricing are excessive. If you don't want to deal with poor items and service, stay away from this company at all costs.

Pros
  • nice website for users.
Cons
  • There are some things that might be expensive.