Replacing the protective film of the internal screen is another quest. It lasts for about a year, and then bubbles constantly appear at the place of the bend, it can only be replaced at the service center, I arrived at the service center (this is in the region), there they kicked me off to call the hotline, with the following text: we definitely won’t change, you will have to send the phone to Hong Kong for replacement! From the Far East, the parcel goes by land in one direction for 14 days, i. E., judging by my experience, the film lasts for a year, once a year, for a month and a half, I have to be left without a phone . mats. After calling a couple of hotline numbers, at first I naively called premium support for owners of folding devices)))) they said that they could not help in this matter))))) After hanging for 30 minutes waiting for the issue to be resolved, they told me that they would call back, called back and said take me somewhere to the nearest city where they can do it, this is provided that we have an official Samsung service in our city ! Do not hesitate to buy these folding disposable misunderstandings! PS If at the stage of purchase I knew that film replacement is such a quest, I would never have bought this phone. For clarification: under the protective film, a soft, not glass, screen and operation without a film is a phone in the trash. The phone is a year and 4 months old, the problem began to appear frequently 5-6 months ago Just don't think that more recent versions of this flip phone don't have this problem.
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