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1299 Review
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Review on ๐Ÿ“ถ TruConnect 2200 Prepaid Mobile Hotspot: Stay Connected Anytime, Anywhere by Colin Watkins

Revainrating 1 out of 5

Absolute rubbish! on hotspots

I bought this because an order for a similar device with Virgin Mobile looked like it would be late but it did arrive. and died. Hello, it was a used device. However, this device will not activate if you don't have internet access (unlike Virgin Mobile, which you can activate from the device). This device was listed as not contracted, but it may also charge you $5 per month and automatically "top-up" your account. Died after 3 hours of use! When I got home I returned the device through Revain and when I went to cancel my service I saw they charged $10 as I had less than $5. Hm? When I canceled my subscription they said my $14 credit would expire in 60 days. Their customer service informed me that if my account goes below $2.00 it is a top up policy. So why do I have almost $15 in it? Liar! BTW, their customer service is awful, abusive and willing to fire you if you don't kiss their ass. Activation will take effect within a few hours, leaving you wondering what went wrong. abominable! FYI, Virgin Mobile was happy to refund my money. I am initiating a dispute on my paypal debit card regarding this. Run away from this company like the plague. if you don't like being insulted!

Pros
  • GOLS certified
Cons
  • Not sure